Full review of your WAN infrastructure costs, Voice-and-data line convergence, and deployment of your telephony equipment are where our expertise comes into play. Our engineers can provide scalable, fault-tolerant data and voice systems for your organization that provide true cost savings and efficiency. Our engineers can also provide WAN/LAN configuration and deployment, coupled with best practices network security, creating a true turn key communication deployment.

OuterNet provides VoIP technology such as Cisco Call-Manger and Call-Manager- Express and Linux-based IP Telephony PBX systems, complete with unified messaging, ACD/IVR, and call center capabilities.

Most VoIP projects that fail to deliver the ROI or create unnecessary operational expense, are those projects where network design and components are lacking in Quality of Service (QoS) options, network management and performance monitoring, and troubleshooting tools. The strength of OuterNet expertise with networks and network management will enable your organization to deploy a successful VoIP project. Convergence of voice and data requires that a lot of separate technologies be mastered, measured, and monitored. OuterNet can deliver the ROI for your VoIP project.

OuterNet's team of telephony experts will provide monitoring and management of the PBX server, telephony circuits and the individual devices used by end users to communicate.

The OuterNet Support Help Desk can provide password resets, basic operational instruction and 3rd party vendor notification and escalation in case of a technical incident or outage.

Additionally, OuterNet will notify your company of any new available system features and provide software patch management to mitigate any technical issues that may arise during normal operation.

As your company grows our telephony team can act as advisors to provide additional services such as Sales Force Automation (SFA), Customer Relationship Management (CRM) and other leading hardware and software features to ensure your ability to communicate with your customers, vendors and prospects.